Client Servicing & Project Coordinator (2 years experience)

Company: Brand Bhoomi

Location: Remote – India

Job Type: Full-Time

Reporting To: CEO

Joining: Immediate Joiner

We are looking for a proactive, organised and accountable Client Servicing & Project Coordinator to manage client communication, coordinate internal teams, track project execution and ensure timely delivery.

You will be responsible for ensuring that team tasks are completed, deadlines are met and client deliverables are delivered on time on a daily basis. You will report directly to the CEO.

Key Responsibilities

1. Client Servicing & Communication

- Handle day-to-day communication with assigned clients through email, phone, WhatsApp and online meetings.
- Understand client requirements, coordinate deliverables and manage feedback, revisions and approvals.
- Follow up with clients for content, credentials, pending inputs, approvals and payments.
- Conduct client meetings independently and represent Brand Bhoomi professionally.
- Keep clients informed about project progress, timelines and pending requirements.

2. Team Coordination & Project Management

- Coordinate with the Brand Bhoomi internal team daily for standup meeting and end of the day review meeting.
- Assign tasks with clear deadlines, priorities and expected deliverables and report to CEO.
- Check team progress and work output every working day. Maintain project trackers covering tasks, owners, deadlines, approvals and completion status.
- Follow up on pending tasks, identify delays and ensure corrective action is taken.
- Review deliverables for completeness and alignment with the brief before sending them for approval.
- Take ownership of timely project delivery rather than merely forwarding messages between clients and employees.

3. Meetings & Calendar Management





- Manage the CEO's client meeting calendar and schedule internal team meetings with existing clients and new potential customers.
- Coordinate client onboarding, project reviews, business development meetings and follow-ups.
- Prepare meeting agendas, record action items and ensure decisions are implemented.
- Attend client and prospect meetings on behalf of the company wherever required.
- Keep the CEO updated on project status, client concerns and delivery risks.

4. Invoicing & Payment Follow-ups

- Coordinate client invoicing and maintain records of outstanding payments.
- Send invoices, payment reminders and follow-up emails.
- Call clients regarding overdue payments and track payment commitments.
- Escalate delayed payments or billing issues to the CEO.

5. Business Development Support

- Schedule meetings with prospective clients and coordinate follow-ups.
- Record prospect requirements, meeting notes and next steps.
- Coordinate proposals and presentations with the CEO and relevant team members.

Required Skills & Experience
- Experience in client servicing, project coordination, account management or agency operations.
- Excellent written and spoken English.
- Strong communication, organisational and time-management skills.
- Confidence in conducting client meetings independently.
- Ability to manage multiple clients, projects and team members simultaneously.




- Strong follow-up skills and the ability to hold team members accountable for deadlines.
- Proficiency in Google Sheets, Google Calendar, email and online meeting platforms.
- Familiarity with project management tools such as Trello, Asana, ClickUp or similar platforms.
- Experience with invoicing, billing coordination and payment follow-ups.

What We Expect
- Take ownership of assigned clients, tasks and project delivery.
- Check team output daily and ensure deadlines are met.
- Proactively resolve coordination issues and identify potential delays.
- Communicate professionally with clients, employees and prospective customers.
- Maintain accurate trackers and ensure no key task or follow-up is missed.
- Work independently and escalate issues to the CEO when necessary.

Accountability, communication and execution are essential for this role. We need someone who gets work done, not someone who only tracks it.

Remote Work Requirements

- Reliable laptop or desktop.
- High-speed internet connection and power backup.
- Attend online client and internal team meetings.

How to Apply: Please share your updated resume along with:
- Project management tools used.
- Experience with client meetings, approvals, invoicing and payment follow-ups.
- Current salary, expected salary and notice period.
- Current location and earliest joining date.

Candidates with excellent communication skills, strong organisational abilities and a proven sense of ownership will be preferred.

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits

- Work from home

Application Question(s):
- Are you an expert in Excel sheets and CRM Tool trackers?
- What is your last CTC and notice period? Do you have salary slips?

Experience:
- Project coordination: 1 year (Required)

Language:
- English (Required)

Work Location: Remote

📌 Client Servicing & Project Coordinator (India)
🏢 Brand Bhoomi
📍 India