- Lead and manage the Charge Posting/Charge Entry team.
- Ensure accurate and timely posting of charges as per client guidelines.
- Monitor team productivity, quality, TAT, SLA, and pending charges.
- Review CPT, HCPCS, ICD-10, modifiers, POS, and charge-related errors.
- Conduct quality audits and provide coaching/feedback to team members.
- Handle escalations and coordinate with Coding, Billing, QA, and Operations teams.
- Prepare daily/weekly MIS and performance reports.
- Ensure compliance with HIPAA, SOPs, and client requirements.