- Strong attention to detail and document-review skills.
- Good analytical and investigative abilities.
- Ability to identify inconsistencies, suspicious information, and potential fraud indicators.
- Understanding of transportation, logistics, carrier, customer, and vendor onboarding processes.
- Knowledge of carrier operating authorities and compliance documentation.
- Understanding of cargo theft, double brokering, identity impersonation, and transportation fraud risks.
- Solid written and verbal communication skills.
- Ability to communicate professionally with customers, carriers, vendors, references, and internal departments.
- Strong organizational and record-management skills.
- Ability to handle confidential business information responsibly.
- Ability to work independently while following established SOPs and escalation procedures.
- Proficiency in Microsoft Excel, Outlook, and other business applications.