- Define and execute the global strategy for the US Tax business unit in alignment with the company's objectives and growth plans.

- Collaborate with Pre-Sales, Business Development, Talent Acquisition, HR, Content, and Marketing teams to support business development, resource planning, client acquisition, client retention, and revenue growth.

- Review US corporate and individual tax returns and related forms, guide the team, and ensure consistent, high-quality service delivery.

- Establish and maintain standardized processes, methodologies, and quality control frameworks across delivery centres.

- Ensure US tax services comply with applicable regulatory requirements and meet client expectations.

- Optimize resource allocation, team utilization, productivity, operational efficiency, and profitability.

- Manage client engagements, ensuring effective communication, risk management, and timely delivery.

- Act as the primary escalation point for client issues and ensure their timely resolution and high client satisfaction.

- Manage client relationships through regular feedback calls, client visits, onboarding support, and identification of cross-selling opportunities.

- Own the P&L; of the US Tax business unit, driving revenue growth, cost optimization, operational efficiency, and profitability.

- Oversee the preparation of proposals, presentations, marketing collateral, blogs, and white papers to showcase the business unit's capabilities and industry expertise.

- Recruit, mentor, and develop a high-performing US Tax team while implementing effective talent acquisition and retention strategies.

- Establish team KPIs, monitor performance, and provide management reports and MIS to senior leadership.





- Develop training materials and conduct sessions on US tax updates, regulatory changes, and tax-related developments.

- Track and submit monthly team productivity and CPE hours to HR.

- Represent the company and business unit at approved industry events, webinars, and conferences.

Requirements

- Solid expertise in US taxation, including the review of US corporate tax returns, individual tax returns, and related tax forms.
- Demonstrated ability to lead and manage a US Tax business unit, including strategic planning, service delivery, and operational management.
- Strong understanding of client engagement management, quality assurance, regulatory compliance, and risk management.
- Experience managing P&L;, revenue growth, resource utilization, productivity, and profitability.
- Proven ability to manage client relationships, resolve escalations, support client onboarding, and identify cross-selling opportunities.
- Strong leadership skills, with experience recruiting, mentoring, developing, and retaining tax professionals.
- Ability to establish KPIs, monitor business performance, and prepare management reports and MIS for senior leadership.
- Strong communication, stakeholder management, presentation, and business development skills.
- Ability to collaborate with Pre-Sales, Business Development, HR, Talent Acquisition, Content, and Marketing teams.
- Experience developing training materials and communicating US tax updates and regulatory changes to teams.
- Ability to develop thought leadership content, including tax-related blogs, white papers, proposals, and presentations.
- Strong focus on service quality, continuous improvement, client satisfaction, and business growth.

📌 BU Head – US Tax (India)
🏢 MarketScope
📍 India