Profile: BDE

Experience

- 1–3 years in Travel, Tourism, Hospitality, Sales or Customer Relationship Management
- Freshers with excellent communication skills and willingness to learn may also apply

Roles:

Customer Enquiry & Sales

- Handle customer enquiries via phone, WhatsApp, email, walk-ins and referrals
- Understand travel requirements and recommend suitable travel solutions
- Prepare quotations and follow up until booking confirmation
- Ensure timely response to all enquiries

Business Development

- Generate recent customers through referrals, networking and local marketing initiatives
- Identify corporate travel opportunities and institutional clients
- Build long-term relationships with customers and travel partners
- Achieve monthly sales and revenue targets

Travel Product Promotion

- Promote domestic and international flight ticketing, IRCTC ticket booking, tour packages and hotel bookings
- Guide customers on tourist visa and passport services

Customer Relationship Management





- Maintain regular communication with existing customers
- Generate repeat business and referrals
- Collect customer feedback and online reviews
- Resolve customer concerns in coordination with the Operations Team

Travel Operations Support

- Coordinate with the Operations Executive for booking confirmations
- Verify customer travel details before booking
- Assist customers with required travel documentation
- Provide timely updates on bookings and travel schedules

Reporting & CRM Management

- Maintain customer database and enquiry tracker
- Update daily follow-up reports
- Prepare Daily Sales Reports and Monthly MIS
- Maintain corporate and referral customer records

Qualification:
- Bachelor's degree in Commerce, Business Administration, Tourism, Marketing or a related field

📌 BDE-Travel-Surat-4.2 LPA
🏢 Fly O Tours
📍 Surat