1. Delivering Technical Manuals for new launches: Delivery of vehicle documentation (Electronic Parts Catalogue).
2. Address Part Technical queries from dealers. Maintain the EPC Portal for current and current products.
3. Identifying serviceable parts with system engineer, coordinating with design engineers for service BOM creation and readiness, post that upload in EPC portal.
4. Coordination with multiple stake holder for price settlement of i.e. Basic Part Cost, Packaging Cost and Transportation Cost.
5. Prepare and release part change information communication to the field team
6. Should be technically strong in Automobile (ICE & EV) with hands on experience
7. Coordinate with Engineering Team on ECN release and approval by putting across Service/ Customer Care requirements
8. Multi-task handling & Usage of Latest Technology e.g AI.
Education Qualification
B.E / B. Tech (preferred-Automobile / Mechanical)
Or
Diploma (preferred-Automobile / Mechanical) with 4-5 years experience in Automobiles / EV’s
Critical Skills
1. EPC Authoring & Illustration software’s (Arbortext, Catia, PLM, Corel Draw & Adobe Illustrator)
2. Launch Planning
3. Automotive / EV Electrical & Electronics domain knowledge
4. Parts & Repair Engineering skills
5. Good communication & orating skills
6. Project / Program Management Skills
System Generated Core Skills
Communication SkillsConsumer InsightingConsumer FocusProduct Knowledge & Application