- Bachelor of Commerce (BCom)
- Bachelor of Arts (BA)
- Bachelor of Science
Job Purpose To ensure seamless administrative and logistical operations by delivering efficient, timely, and customer-focused support services while maintaining compliance, safety, and continuous improvement across all administrative functions.
Key Responsibilities1. Administrative &
• Logistical Support
- Manage and coordinate travel arrangements, cab services, accommodation, canteen services, security passes, and other administrative support functions.
- Ensure timely and high-quality service delivery to internal customers and visitors.
- Drive customer satisfaction through proactive service management and issue resolution.
2.
Issue
Resolution &
• Compliance
- Liaise with cross-functional departments (including central services at Hazira) for timely resolution of administrative issues.
- Ensure 100% closure of admin-related issues within defined timelines.
- Maintain 100% compliance with WMS (Work Management System) checklist requirements.
- Identify and implement cost-saving initiatives (minimum 10% savings target).
3. Audit &
• Governance
- Proactively track and close Internal Corporate Audit observations.
- Ensure: No repeat observations from previous audits &
• Zero high-risk audit observations.
- Maintain necessary documentation and ensure adherence to audit standards.
4.
Facility
Management &
• Resource Availability
- Ensure proper housekeeping standards across administrative buildings, canteen, and VP's office.
- Maintain 100% availability of required resources and infrastructure for smooth day-to-day operations.
- Monitor vendor performance and service quality.
5. Safety &
• Compliance
- Promote and enforce safe working practices across all admin-related activities.
- Ensure zero safety incidents in the department.
Required Skills &
• Competencies
- Strong coordination and stakeholder management
- Excellent problem-solving and communication skills
- Knowledge of facility management, logistics, and admin processes
- Understanding of safety standards and compliance systems
- Ability to work proactively and handle multiple priorities