Experience: 2-3 Years

Educational Qualification: Any Graduate

Location: Aundh, Pune

Company Profile: www.binated.com

Role Overview

We are seeking an experienced Account Coordinator to support customer accounts and coordinate promotional product projects from development through delivery. This role works with customers, vendors, Account Managers, and internal departments to source products, prepare pricing, manage orders, coordinate fulfillment, and resolve issues.

Key Responsibilities

- Support larger or more complex customer accounts.
- Maintain timely, professional customer communication and meeting follow-up.
- Source products, negotiate vendor pricing, and prepare quotes and proposals.
- Coordinate samples, proofs, presentations, and customer approvals.
- Enter and maintain customer and supplier orders through final delivery.
- Monitor production, decoration, inventory, kitting, fulfillment, and shipping.
- Proactively address delays, customer concerns, returns, replacements, and vendor credits.
- Prepare sales, webstore, inventory, and product reports.
- Create and manage work orders for Warehouse, Technology, Graphics and other departments.
- Manage assigned NetSuite cases and maintain accurate account and order information.
- Keep Account Managers informed of project status and potential issues.





Candidate Requirements

- At least 2 years of account coordination, customer service, project management, or sales support experience in the branded merchandise, apparel, print, or fulfillment industry.
- At least 2 years of experience working similar role.
- Strong organizational, communication, collaboration, and problem-solving skills.
- Excellent attention to detail and ability to manage multiple deadlines.
- Experience working with customers, vendors, and cross-functional teams.
- NetSuite or comparable order-management system experience preferred.
- Working knowledge of Adobe Illustrator and Photoshop is a plus.
- Excellent time management skills.
- Excellent listening, and presentation skills.
- Ability to adapt/respond to different types of personalities.
- Comfortable working in a quick-paced, evolving environment.

Employment Details

- Employment Type: Full-time | Permanent
- Work Mode: Work from Office
- Shift: Continuous Night Shift
- Schedule: 5-Day Work Week with Rotational Weekly Offs

Benefits

- Health Insurance
- Paid Time Off
- Provident Fund
- Leave Encashment
- Night Shift Allowance

Apply Now

Interested candidates can send their updated resumes to [email protected].

📌 Account Coordinator (Pune)
🏢 Binated
📍 Pune