We are seeking a dedicated Customer Service Representative to join our team in West Bengal or Uttar Pradesh. The ideal candidate will be responsible for providing exceptional customer service, managing client accounts, and assisting with loan processing. This role requires a strong understanding of KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations, as well as proficiency in MS Excel.

Key Responsibilities:
- Provide outstanding customer service to clients, addressing inquiries and resolving issues promptly.
- Manage and maintain client accounts, ensuring all information is accurate and up-to-date.
- Assist in the loan processing workflow, ensuring compliance with all regulatory requirements.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Utilize MS Excel for data management and reporting purposes.




- Stay informed about banking regulations and best practices related to KYC and AML.

Required Skills:
- Strong customer service skills with a focus on client satisfaction.
- Experience in account management and loan processing.
- Proficiency in MS Excel for data analysis and reporting.
- Knowledge of KYC and AML regulations in the banking sector.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented setting.

If you are a motivated individual with a passion for customer service and a desire to grow within the banking industry, we encourage you to apply for this exciting opportunity.

📌 Customer Service Representative (Kolkata)
🏢 D7CODE Technologies
📍 Kolkata