Ellappan Aananthan (Proprietor of Quench Techno Valley)
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Bengaluru
13 Oct
Ellappan Aananthan (Proprietor of Quench Techno Valley)
Bengaluru
Description
The Banking Operations Relationship Manager will be responsible for managing client relationships and overseeing daily banking operations, ensuring compliance and operational efficiency.
Responsibilities
- Manage and strengthen relationships with banking clients to ensure high levels of satisfaction and retention.
- Oversee daily banking operations, ensuring compliance with regulatory requirements and internal policies.
- Collaborate with cross-functional teams to enhance operational efficiency and client service delivery.
- Identify opportunities for process improvements and implement best practices in banking operations.
- Act as a primary point of contact for client inquiries and resolve any issues in a timely manner.
- Prepare and present reports on banking operations metrics and client feedback to senior management.
Skills and Qualifications
- Bachelor's degree in Finance, Business Administration, or a related field; MBA preferred.
- 7-15 years of experience in banking operations or relationship management roles.
- Strong understanding of banking products, services, and regulatory requirements in India.
- Excellent communication and interpersonal skills to effectively interact with clients and internal stakeholders.
- Proficient in data analysis and reporting tools to track performance metrics.
- Ability to work in a fast-paced setting and manage multiple priorities.