About the role

:

Chiller Service Manager responsible for providing post-sales support, guiding teams, and ensuring timely resolution of chiller-related issues. Managing customer interaction and meeting the plan on Revenue and Margins. Identifying and Planning for technical / safety trainings for Carrier as well as Dealer / sub con team

Key Roles & Responsibilities

- Responsible for driving the NPS for the customer segment handled

- On time SA renewal with plan price increase

- Adoption and usage of the SFDC functionalities

- Monitoring field hours for optimum productivity

- Identifying and Planning for technical / safety trainings for Carrier as well as Dealer / sub con team

- Keeping Safety as prime objective

- Meeting the plan on Revenue and Margins

- Ensure the overdue are minimized (less than 15% of AR)

- AR management as per Plan





- Digital initiatives to be adopted and implemented within the team.

- Inventory Forecasting

Advantages:

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

📌 Service Manager-Chillers (India)
🏢 Carrier
📍 India