Zendesk Administrator (Secunderabad)

Zendesk Administrator (Secunderabad)

13 Oct
|
Tata Consultancy Services
|
Secunderabad

13 Oct

Tata Consultancy Services

Secunderabad

Greetings from TCS Recruitment Team!

Skill:- Zendesk Administrator

Years of experience: 7 to 12 Years

Location: Hyderabad

JD:-

Required Skills

Robust experience in Zendesk Administration.

Hands-on expertise in workflows, triggers, automations, SLAs, and ticket routing.

Experience with Zendesk Explore reporting and analytics.

Knowledge of Zendesk APIs and integrations.

Understanding of customer service and ITSM processes.

Experience with SSO, user provisioning, and access management.

Basic knowledge of HTML, CSS, JavaScript, and REST APIs.

📌 Zendesk Administrator (Secunderabad)
🏢 Tata Consultancy Services
📍 Secunderabad

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