Location: Santacruz (W), Mumbai (office-based, with client meetings and events across Mumbai)

Experience: 2–6 Years

Overview

We are looking for a Sales Executive for a psychotherapy and counselling practice who will be the first voice every new client hears and the face of the organisation at corporate forums, exhibitions, workshops, and partner meetings. You will turn enquiries into enrolled clients and build a referral network of doctors, schools, and companies. This role represents a premium mental-health brand, so warmth, honesty, and polish are essential.

Key Responsibilities

Client Enrollment

- Respond to every new enquiry promptly and hold a warm first conversation to understand the client's needs, urgency, and preferences
- Book intake sessions with the right psychologist, then guide clients through program recommendations, fees, and payment plans, handling hesitations with patience and never with pressure
- Follow up with undecided clients on a set schedule, collect first payments, hand over smoothly to scheduling, and seek continuations, reviews, and referrals

Events & Partnerships

- Represent the organisation at corporate forums, exhibitions, and wellness fairs, and present to HR teams, school management, and groups
- Build a referral network of psychiatrists, doctors, paediatricians, fertility clinics, schools, family lawyers, and HR heads (approx. 8 partner meetings a month)
- Organise around 2 talks or workshops a month to generate new enquiries and follow up with attendees

Sales Toolkit & Reporting

- Create and maintain daily lead and sales trackers,



keeping the CRM updated with every conversation
- Develop sales templates for corporates and schools, and a pitch with a one-page leave-behind for doctor referrals
- Share daily summaries and weekly sales reports, and give weekly lead-quality feedback to the ad agency
- Call every lead from our online ads quickly and give weekly feedback to our ad agency on lead quality.
- Keep the client tracker (CRM) updated with every conversation, and share a short daily summary and a weekly sales report.
- Take part in short daily team check-ins and a fortnightly sales review.

Requirements

- Graduate in any discipline (psychology, counselling, or communication background is a plus)
- 2–6 years of experience selling a high-value, personal service to individuals or families, with a record of meeting monthly targets
- Ideal backgrounds: patient counselling at IVF/fertility clinics or hospitals, wellness/aesthetic clinic counselling, EdTech/college admissions, or relationship roles in health insurance, wealth management, or premium memberships
- Fluent in spoken English and Hindi (Marathi or Gujarati is a plus)
- Confident speaker and presenter, comfortable pitching to HR teams, doctors, and school principals and engaging visitors at events
- Warm, empathetic, and honest, with a polished and skilled presence
- Strong follow-up discipline and comfort discussing fees and asking for payment
- Working knowledge of Google Sheets/Excel and any CRM; comfortable with social media and WhatsApp Business enquiries
- Strict commitment to client confidentiality; no clinical advice or outcome promises

📌 Sales Executive - Client Enrollment and Partnerships (Mumbai)
🏢 HR Yaar
📍 Mumbai