Customer Service and Documentation (Hyderabad)

Customer Service and Documentation (Hyderabad)

13 Oct
|
LOGISTIC INTEGRATORS I
|
Hyderabad

13 Oct

LOGISTIC INTEGRATORS I

Hyderabad

Interested candidates can share their CV on [email protected]

Industry and location specific only.

Position : Customer Service and Documentation - Air and Sea.

Key Responsibilities:

- Handle customer inquiries, shipment updates, and follow-ups.
- Prepare and verify shipping documents, including invoices, packing lists, and Bill of Lading/Air Waybill.
- Coordinate with shipping lines, airlines, transporters, and internal teams for shipment execution.
- Track shipments and proactively communicate delays or status updates to customers.
- Ensure accurate documentation and compliance with logistics procedures.
- Maintain shipment records and resolve customer issues promptly.

Requirements:

- Minimum 2+ years of experience in customer service and documentation within the freight forwarding/logistics industry.
- Knowledge of import/export procedures and shipping documentation.
- Positive communication, coordination, and problem-solving skills.
- Proficiency in MS Office and logistics software.
- Strong attention to detail and customer-focused approach.

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Service and Documentation (Hyderabad)
🏢 LOGISTIC INTEGRATORS I
📍 Hyderabad

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