Exp: 2-4 years.

Location: Whitefield,Bangalore.

Working days: 5 days(Onsite)

Key Responsibilities:

· Coordinate with customers throughout the complete onboarding process.

· Understand and document customer requirements accurately.

· Coordinate with internal teams for account setup and configuration.

· Follow up on customer requirements, integrations, and pending activities.

· Maintain onboarding trackers and ensure timely completion of tasks.

· Coordinate customer testing, UAT, and training.

· Support and coordinate Go-Live activities.

· Monitor initial customer requirements after Go-Live and coordinate issue resolution.

· Identify delays or dependencies and escalate them on time.

· Maintain proper onboarding documentation and status updates.

· Coordinate with Sales, Support,



Customer Success, Integration, Product, and other relevant teams.

· Ensure a smooth handover to the Customer Success/Support team after onboarding.

· Take ownership of assigned customers and ensure a smooth onboarding experience.

Pay: ₹35,000.00 - ₹40,000.00 per month

Application Question(s):

- Do you have experience managing customer onboarding from requirement gathering to Go-Live?
- What are your current CTC and expected CTC?
- What is your current notice period?

Location:

- Bangalore City, Bengaluru, Karnataka (Preferred)

Work Location: In person

📌 Onboarding Executive (Bengaluru)
🏢 MCUBE TECHNOLOGIES
📍 Bengaluru