Position: Customer/ Technical Support Executive (Voice – US Process)
Location: On-site, Khanpur, New Delhi (110062)
In-hand Salary: Up to INR 4 LPA + Incentives

Shift Options:

US Shift:

- Monday toSaturday: 7:00 PM – 4:30 AM IST
- Sunday: Fixed Off
- Optional Sunday Shift: 4:00 PM – 3:00 AM (counted as 2x paid days)

Working Days: 6 days per week
Joining: Immediate Joiners Preferred

Learn More About Us

Website: https://eglobalsoftsolutions.com/
Instagram: https://www.instagram.com/eglobalsoft.solutions/
Facebook: https://www.facebook.com/eglobalsoftsolutions
LinkedIn: https://www.linkedin.com/company/e-global-soft-solutions/

Job Summary

As a Technical Support Executive, you will provide real-time assistance to US customers on basic technical issues such as Windows OS, printer/scanner connectivity, and Outlook/email configuration.





The role involves handling 150–200 calls per day with professionalism, empathy, and excellent communication skills.

Requirements

- Excellent verbal communication in English (neutral accent preferred)
- Basic knowledge of Windows OS, printers, scanners, and Outlook/email setup
- Prior experience in an international voice process (US/UK) preferred
- Ability to handle high call volumes under pressure
- Valuable typing and documentation skills
- Immediate joiners strongly preferred

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits:

- Food provided

Application Question(s):

- Are you comfortable attending a face-to-face interview at our office?

Work Location: In person

📌 Virtual Support Executive - International Voice Process (Khanpur)
🏢 E Global Soft Solutions
📍 Khanpur