- Assist in managing hotel operations including front desk, housekeeping, food and beverage, and maintenance
- Learn and understand the hotel's standard operating procedures and policies
- Ensure guest satisfaction and handle guest complaints as needed
- Assist in hiring, training and supervising staff
- Conduct regular inventory checks and order supplies as needed
- Assist in preparing financial reports and budgets
- Attend meetings and training sessions as required
- Perform other duties as assigned by the hotel management team
Requirements:
- Excellent communication skills, both written and verbal
- Solid organizational and time management skills
- Ability to work independently and as part of a team
- Flexibility and adaptability to changing work schedules and environments
- Basic knowledge of hotel operations and guest services
- Positive attitude and willingness to learn
- Ability to handle multiple tasks and prioritize responsibilities
- Proficiency in Microsoft Office and other relevant software programs