Inside Sales Representative – Customer Acquisition & Onboarding

Company: Haven
Location: Noida, Uttar Pradesh (Work from Office)
Job Type: Full-time, Day Shift
Salary: ₹15,000 per month (Fixed)
Working Days: 5 days a week
Openings: 2
Experience: 0-2 years (freshers welcome)
Education: 12th pass or above
Languages: Fluent Hindi, conversational English

About Haven

Haven is a conversation platform where people can talk to someone about anything: their day, their thoughts, or just a good conversation. People can also join Haven to earn from home by having conversations with users on the app. They choose their own hours and are paid for the time they spend in conversations.

As an early-stage startup, we are growing this network and need people who can help bring the right customers onto the platform.

About the Role

We are looking for a confident, persuasive and empathetic Inside Sales Representative to acquire and onboard current customers: women who join Haven to earn by having conversations from home.

You will call potential customers, explain the opportunity, address their concerns, guide them through sign-up and verification, and make sure they become active on the platform. This is more than making calls. You will build trust with strangers, understand their motivations and follow through until onboarding is complete.

Key Responsibilities

- Make outbound calls to potential customers using lead lists provided by Haven
- Introduce the opportunity clearly and generate genuine interest
- Understand each customer’s background, availability and motivation before pitching
- Answer questions about platform safety, privacy, verification, payments and the nature of conversations
- Handle objections professionally, without pressure or misleading promises
- Guide customers through sign-up and verification over calls or WhatsApp, including profile, voice introduction, identity verification and payment details
- Follow up with customers until onboarding is complete




- Support newly approved customers in starting their first conversations and resolve early barriers
- Coordinate with the internal team on sign-up issues and verification delays
- Maintain accurate daily records of calls, customer status and follow-ups in Google Sheets or the CRM
- Share customer feedback and recurring objections with management, and suggest improvements to scripts and processes

Required Skills

- Strong verbal communication and persuasion
- Excellent spoken Hindi and comfortable conversational English
- Ability to engage strangers and keep them interested on a call
- Good listening skills and confidence in handling objections
- Consistent follow-up and relationship management
- Patience in guiding customers through digital sign-ups
- Basic proficiency with smartphones, WhatsApp, and Google Sheets or Excel
- Ability to work independently in a target-driven environment

Preferred Experience

- Telecalling, inside sales, recruitment calling, customer support, admissions counselling, BPO or onboarding
- Experience onboarding gig workers, field agents, service professionals, students or business partners
- Knowledge of additional regional languages

Who Will Do Well Here

Someone who is comfortable talking to unfamiliar people, builds trust before pitching, understands the difference between addressing a concern and pressuring someone, and takes ownership of each customer from first call to activation.

What We Offer

- Fixed monthly salary of ₹15,000 + incentives
- Structured training on the platform, sales pitch, objection handling and onboarding
- Close work with the founding and product teams of an early-stage startup
- Direct exposure to sales, marketplace operations and user acquisition
- A chance to contribute ideas that improve the product and customer experience
- Career growth, including potential progression to Team Lead – Inside Sales

Our Expectations

Haven is a trust-based platform. You will be expected to share accurate information about the platform, earnings and verification, never guarantee earnings, respect a customer’s decision to decline, and protect customer data.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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