Job Description: Integration & Deployment Engineer
Company: Pyramid Cyber Security & Forensic Pvt. Ltd.
Location: Noida, Uttar Pradesh
Experience: 2–5 Years
About the Role
We are looking for an Integration & Deployment Engineer to manage the implementation, deployment, and integration of our SaaS product for clients. The candidate will assist clients with technical queries, troubleshoot product-related issues, and ensure smooth deployment and ongoing product usage.
The ideal candidate should have knowledge of Java, PostgreSQL, and Python, along with strong problem-solving and client communication skills.
Key Responsibilities
- Manage the installation, configuration, integration, and deployment of the SaaS product for clients.
- Assist clients in integrating the product with their existing systems and applications.
- Handle client queries related to product functionality, configuration, and technical issues.
- Troubleshoot application, database, and integration-related issues using Java, Python, and PostgreSQL.
- Write and execute basic Python scripts to support troubleshooting, automation, and deployment activities.
- Work with PostgreSQL databases to perform basic queries, validate data, and investigate database-related issues.
- Understand Java-based application workflows and assist in resolving application-level issues.
- Conduct product demonstrations, onboarding sessions, and technical walkthroughs for clients.
- Coordinate with the development and product teams to resolve complex technical issues.
- Maintain deployment documentation,
troubleshooting guides, and client support records.
- Track and resolve support requests within defined timelines and SLAs.
- Provide post-deployment support and ensure a smooth customer experience.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, IT, or a related field.
- Experience in SaaS deployment, application support, product implementation, or technical support.
- Working knowledge of Java, Python, and PostgreSQL.
- Understanding of SQL queries, database troubleshooting, and data validation.
- Familiarity with APIs, application configuration, and system integration.
- Strong analytical and troubleshooting skills.
- Excellent communication and client-handling abilities.
- Ability to explain technical concepts clearly to non-technical clients.
Preferred Skills
- Knowledge of REST APIs, JSON, and API testing tools such as Postman.
- Familiarity with cloud platforms such as AWS or Azure.
- Understanding of Linux commands, application logs, and deployment processes.
- Experience with ticketing tools such as Jira, Zoho Desk, or Freshdesk.
Ideal Candidate
A technically skilled and customer-focused professional who can manage SaaS product deployment, work with Java, Python, and PostgreSQL, resolve technical issues, and provide end-to-end support to clients.
How to Apply: Share your updated resume at
[email protected].
Pay: ₹413,000.00 - ₹1,630,000.00 per year
Advantages:
- Flexible schedule
Work Location: Hybrid remote in Delhi, Delhi
📌 Integration & Deployment Engineer (Delhi)
🏢 Pyramid Cyber security
📍 Delhi