Telecaller – Job Description

Job Title: Telecaller
Department: Sales / Customer Service
Employment Type: Full-time
Experience: Fresher / 1–2 years preferred

Job Summary

We are looking for an enthusiastic and confident Telecaller to handle customer calls, explain products or services, generate leads, and maintain good relationships with customers.

Key Responsibilities

- Make outbound calls to potential and existing customers.
- Answer incoming customer calls and provide accurate information.
- Explain products/services, offers, and company policies.
- Generate leads and convert them into potential customers.
- Follow up with customers regarding enquiries and requirements.
- Maintain records of calls, customer details, and follow-ups.
- Achieve daily, weekly, and monthly calling targets.
- Handle customer questions and resolve basic concerns professionally.




- Coordinate with the sales team for further customer requirements.
- Provide regular reports on calls and lead status.

Required Skills

- Valuable communication and convincing skills.
- Hindi and English communication; knowledge of Gujarati is an advantage.
- Basic computer knowledge.
- Good listening and customer-handling skills.
- Positive attitude and willingness to learn.
- Ability to work with targets.
- Freshers are welcome.

Qualifications

- 12th Pass / Graduate.
- Prior telecalling, telesales, or customer-service experience is preferred but not mandatory.

Location

Money Plant S.G Highway ahmedabad

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

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