Key Responsibilities

- In-Person Client Engagement & Field Visits
- Schedule and execute daily face-to-face meetings with architects, builders, interior designers, and corporate procurement teams.
- Present the premium Evian Furniture catalog, emphasizing customized manufacturing capabilities for seating systems, office systems, and turnkey projects.
- Build, nurture, and sustain high-value commercial relationships to make Evian Furniture the preferred choice for all ongoing and future projects.
- Past Order Experience & Feedback Management
- Conduct post-delivery check-ins during field visits to thoroughly evaluate the client’s experience with their previous orders.
- Gather precise feedback on product comfort, finishing, installation efficiency, and delivery timelines.
- Act as the primary point of resolution for any discrepancies or grievances, collaborating directly with the in-house sales, manufacturing, and dispatch teams to ensure prompt resolution.
- New Revenue & Order Generation
- Identify new commercial, residential, and institutional design projects to pitch bulk seating and workspace solutions.
- Secure repeat orders and scale order values from existing corporate accounts by introducing upgrades, new designs, and tailored commercial offerings.




- Convert active market inquiries into concrete leads, generated quotations, and signed sales contracts.
- Process Coordination & Floor Discipline
- Follow up on pipeline leads daily to ensure absolute conversion and maintain proper client interaction records.
- Ensure all client commitments strictly align with standard company policies, maintaining high qualified decorum both on the field and during showroom visits.

Required Qualifications & Competencies

- Experience: 2–5 years of proven experience as a Relationship Manager, Business Development Executive, or Corporate Account Manager, preferably in the B2B furniture, interior design, corporate fit-out, or building materials industry.
- Skill Set: High proficiency in B2B client acquisition, lead tracking, quotation follow-ups, and conflict resolution.
- Communication: Exceptional verbal communication, negotiation, and relationship-building skills.
- Mobility: Must possess personal transport and be completely willing to travel across target commercial zones for direct client engagement.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Customer Relationship Manager (Surat)
🏢 EVIAN
📍 Surat