We are looking for a confident and customer-oriented Telesales Executive to generate leads, connect with potential customers, promote company products, and support sales growth through effective telephonic communication.
Key Responsibilities
- Make outbound calls to prospective and existing customers to promote company products and services.
- Generate leads, identify customer requirements, and develop potential business opportunities.
- Explain product features, benefits, and pricing to customers.
- Follow up with prospective customers to convert leads into sales.
- Maintain accurate records of calls, customer interactions, and follow-up activities.
- Build and maintain positive relationships with customers.
- Coordinate with the sales team to achieve business targets.
- Prepare daily call reports and provide regular sales updates.
Required Skills & Qualifications
- Excellent communication skills in Bengali, English,
and Hindi are mandatory.
- Strong convincing, negotiation, and interpersonal skills.
- Customer-focused attitude with a positive and professional approach.
- Basic computer knowledge and familiarity with MS Excel.
- Ability to handle customer queries and follow up consistently.
- Freshers and experienced candidates may apply.
Preferred Candidate Profile
- Prior experience in telesales, telecalling, customer service, or sales will be an advantage.
- Candidates should be target-oriented, proactive, and confident in handling phone conversations.