Brief Description:

Role Overview

Vertiv is seeking an experienced Service Sales Manager with 8–12 years of proven expertise in UPS service sales . The ideal candidate will be responsible for driving service revenue growth across contracts, spare parts, batteries, upgrades, retrofit solutions, and audit services . This is an individual contributor role with full accountability for sales growth, P&L; management, and customer satisfaction .

Key Responsibilities

- Drive service sales growth in UPS contracts, spare parts, batteries, upgrades, retrofit, and audit services.
- Manage contract business with strong awareness of RCR (Recurring Contract Revenue) and WCR (Warranty Contract Revenue) .
- Identify and pursue opportunities in retrofit and upgrade projects to enhance customer infrastructure.
- Develop and execute strategies for solution-based service sales and audit business expansion .
- Handle end-to-end service sales cycle including prospecting, proposal preparation, negotiation, and closure.
- Take ownership of P&L; responsibilities for assigned accounts/projects.
- Build and maintain solid relationships with customers in electrical project sales and service domains.




- Collaborate with service delivery teams to ensure seamless execution and customer satisfaction.
- Provide accurate sales forecasts, pipeline updates, and participate in regular status calls.
- Ensure compliance with company policies, pricing guidelines, and contractual obligations.

Required Qualifications & Skills

- Experience: 8 –12 years in UPS service sales (contracts, spares, batteries, upgrades, retrofit, audit services).
- Strong knowledge of electrical project sales and service delivery models.
- Proven track record in sales growth and P&L; management .
- Familiarity with contract structures, RCR/WCR metrics .
- Excellent communication, negotiation, and customer relationship skills.
- Ability to work independently as an individual contributor .
- Strong analytical and problem-solving skills.

Preferred Qualifications

- Experience in Vertiv or similar UPS/power solutions industry .
- Exposure to solution-based service selling and consultative approaches.
- Technical understanding of UPS systems and retrofit solutions

📌 Services Sales Specialist (Jamshedpur)
🏢 Vertiv
📍 Jamshedpur