Dispatch Agent (Bengaluru)

Dispatch Agent (Bengaluru)

13 Oct
|
Hemmersbach
|
Bengaluru

13 Oct

Hemmersbach

Bengaluru

Ensure successful and high-quality service delivery by effectively supporting business with global projects.

- India – Bangalore
- Project Management
- Full-time

Your skills

- B2 English
- Ability to work independently
- Quick comprehension

Your tasks

- Be the contact person for customers and service technicians

- Administer and schedule service technicians in the field, taking into account

- product and customer knowledge as well as temporal and spatial availability

- Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency

- Handle escalations

- Ensure service documentation and update if necessary

Be part of us





Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.

Your advantages

- Onboarding program
- Buddy program

📌 Dispatch Agent (Bengaluru)
🏢 Hemmersbach
📍 Bengaluru

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