13 Oct
|
Hemmersbach
|
Bengaluru
13 Oct
Hemmersbach
Bengaluru
Ensure successful and high-quality service delivery by effectively supporting business with global projects.
- India – Bangalore
- Project Management
- Full-time
Your skills
- B2 English
- Ability to work independently
- Quick comprehension
Your tasks
- Be the contact person for customers and service technicians
- Administer and schedule service technicians in the field, taking into account
- product and customer knowledge as well as temporal and spatial availability
- Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency
- Handle escalations
- Ensure service documentation and update if necessary
Be part of us
Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers' behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work® Certified™ in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids' Family.
Your advantages
- Onboarding program
- Buddy program
📌 Dispatch Agent (Bengaluru)
🏢 Hemmersbach
📍 Bengaluru