- Greet and welcome guests in a warm and professional manner.
- Assist with check-in and check-out procedures.
- Handle guest enquiries regarding rooms, hotel facilities, restaurant, banquet services, and other hotel services.
- Answer and transfer telephone calls professionally.
- Assist guests with luggage and other basic requirements when necessary.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for guest requests.
- Maintain accurate guest records and update relevant information in the hotel system.
- Assist in handling room reservations and guest requests.
- Receive and relay guest messages accurately.
- Handle guest complaints politely and report reliable issues to the Front Office Manager.




- Ensure the reception area is clean, organized, and presentable at all times.
- Assist in maintaining proper documentation and front office records.
- Follow hotel SOPs, grooming standards, and guest service procedures.
- Maintain confidentiality of guest information.
- Support the Front Office team during busy periods, events, and peak hours.
- Perform any other duties assigned by the Front Office Manager or Management.

Pay: ₹10,000.00 - ₹16,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Front Office Assistant (Kannur)
🏢 GRAND BENALE
📍 Kannur