About navayu.digital

Navayu Digital is a sector-specialist digital marketing agency operating from London and Hyderabad, serving healthcare, education, real estate, hospitality, logistics and agriculture brands.

The role

We are seeking an experienced Telecaller to manage international communication processes. You will execute both inbound and outbound call strategies, with a specific focus on technical products and agency services - articulating technical concepts, service scopes and agency offerings to a global and domestic audience with clarity and professionalism.

What you will own

- Initiate contact with domestic and international prospects - introduce our technical services, qualify leads and schedule consultations.

- Receive and accurately process incoming queries from international clients, providing baseline technical information and routing qualified leads.

- Maintain accurate, real-time CRM records: lead status, client requirements and follow-up schedules.

What you bring

- Experience:



minimum 2 years of active experience in a BPO environment.

- Process expertise: a proven track record of handling international voice processes.

- Industry knowledge: prior experience in a Tech BPO is essential - a foundational understanding of technical terminology and digital services.

- Operational range: proficiency in managing both inbound client support and outbound sales campaigns.

How you will work here

- Sector-focused teams, close to real client outcomes.

- AI-forward tooling handles the repetitive work; you are hired for judgment.

- On-site at our Financial District office, Hyderabad, with flexi hours and flexi days by policy.

Full job details and our two-step application (form + short assessment): https://navayu.digital/careers/telecaller/

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Versatile schedule

Work Location: In person

📌 Telecaller (Hyderabad)
🏢 Navayu Digital
📍 Hyderabad