Summary
The organization is recruiting a Site Lead to oversee comprehensive Employee Transportation Services (ETS) operations at the Hyderabad Kondapur location. This onsite position requires a six-day work week with a night shift schedule from 6:00 PM to 3:00 AM IST. The role is critical for managing fleet logistics, ensuring safety compliance, and maintaining strong relationships with enterprise clients. The initial contract spans 12 months, with a preference for candidates who can join immediately.
Responsibilities
• Oversee all aspects of ETS operations, including fleet preparation, route planning, safety protocols, and adherence to service level agreements.
• Supervise Shift Leads to guarantee seamless transportation logistics for employee login and logout cycles.
• Serve as the main point of contact for enterprise clients, managing stakeholder interactions and resolving escalations effectively.
• Utilize transportation technology platforms such as MoveInSync, RouteMatic, and ETS systems to optimize operations.
• Facilitate business reviews with B2B corporate clients,
focusing on cost efficiency, process enhancements, and engagement strategies.
• Collaborate cross-functionally with departments including Operations, Fleet Management, Product, Safety, Finance, and Commercial teams.
Requirements
• Possess a minimum of 7 to 8 years of professional experience in B2B sales, key account management, client success, business operations, or ETS operations.
• Demonstrate a solid background in leading teams and managing relationships with large enterprise clients.
• Exhibit fluency in Telugu, Hindi, and English to communicate effectively with diverse stakeholders.
• Display advanced skills in stakeholder management, negotiation, handling escalations, and delivering professional presentations.
• Maintain a working knowledge of transport technology, management information systems (MIS), and proficiency with Excel, Google Sheets, and PowerPoint.
* Location: Hyd
📌 SITE LEAD – EMPLOYEE TRANSPORTATION SERVICES (India)
🏢 2COMs
📍 India