Req ID: 393440

NTT DATA strives to hire exceptional, cutting-edge and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a JDE E1 Functional Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
Job Description – JDE E1 Functional Analyst

Order-to-Cash, Customer Service & Service Management

Function: IT / Business Applications
Location: India
Experience: 8+ years of hands-on Oracle JD Edwards EnterpriseOne (JDE E1) experience
Core Functional Scope: Order-to-Cash (O2C), Customer Service, Pricing, Service Management
Time Zone: Flexibility required to support Australia and New Zealand business hours

Position Summary

We are seeking an experienced JDE E1 Functional Analyst with strong expertise across Order-to-Cash, Customer Service, Pricing, Distribution, and Service Management.

The role will provide functional and business process leadership across the customer lifecycle, from customer and sales order creation through pricing, fulfillment,



shipment, invoicing, returns, credits, and after-sales service.

The successful candidate will work closely with Customer Service, Commercial, Sales, Supply Chain, Distribution, Warehouse, Service Operations, Finance, and IT teams to improve customer experience, order accuracy, process visibility, service levels, standardization, automation, and production stability.

This is a business-facing functional role requiring deep hands-on knowledge of Oracle JDE EnterpriseOne, strong process understanding, and the ability to translate complex business requirements into scalable and sustainable JDE solutions.

Key Responsibilities

JDE E1 Order-to-Cash & Customer Service

• Own functional support for JDE E1 Sales Order Management and Customer Service across the end-to-end Order-to-Cash lifecycle.

• Support and optimize:

• Customer master

• Sales order creation and processing

• Order types and line

📌 JDEFunctional Analyst (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru