Job Description: Assistant Manager – Human Resources Business Partner (HRBP)

Role Summary

We are looking for a agile and people-centric Assistant Manager – HR Business Partner (HRBP) to support business leaders in driving a high-performance, engaged, and inclusive workforce. This role will act as a strategic partner to business units, aligning HR practices with organizational objectives while championing Firstsource’s EVP: empowering people, enabling growth, fostering innovation, and delivering meaningful impact.

Key Responsibilities

1. Business Partnership

• Partner with business leaders to understand talent priorities and deliver HR solutions aligned with business strategy

• Provide data-driven insights on workforce trends, productivity, attrition, and engagement

• Support organizational design and workforce planning

2. Employee Experience & Engagement (EVP Focus)

• Drive initiatives that enhance employee experience across the lifecycle (hire-to-retire)

• Champion a people-first culture by promoting inclusivity, well-being, and recognition programs





• Actively listen to employee feedback and implement engagement strategies aligned with EVP

3. Performance & Development

• Drive performance management processes, ensuring goal alignment and fair evaluation

• Support leadership development, capability building, and succession planning

• Promote a continuous learning culture aligned with career growth aspirations

4. Talent Development

• Collaborate with LMD to design learning to align with business needs

• Identify skill gaps and support capability-building initiatives

5. Employee Relations & Governance

• Manage employee relations issues with fairness, empathy, and compliance

• Ensure adherence to company policies, labor laws, and ethical standards

• Support investigations, conflict resolution, and disciplinary processes

6. Change Management & Transformation

• Act as a change champion during organizational transformations

• Support communicatio

📌 Assistant Manager (Mumbai)
🏢 Firstsource
📍 Mumbai