Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Job ID - 36894

Job Location - Gurgaon

Job Type - Full time

Function - Finance (CFO)

Why we need this role

Role is required to validate & process orders received via various order mgmt. systems and update the same into the Billing system. It would also need to support towards BAUs/ bespoke requests towards achieving business KPIs.

What you will do

• Validation of input from the upstream systems & updating the Billing system accordingly.

• Ensuring that all quality parameters are maintained

• Support for Resolution of Suspense CDRs in Billing System

• Effective communication of operational issue to Team Lead.

• Contribute to continuous process improvements to improve efficiency and productivity.

• Resolve customer requests and complaints

• Provide data analysis and perform billing assurance activities to support internal and external audits as an when required





• Monitor and support interfaces between billing systems and provide resolution proposals for stuck orders

• Manage operational work in billing system including order entry, tracking and resolving issues related to order flow failure

• Perform pre invoice activities including checks on customer invoices.

• Upload customer e-invoices on different platforms and portals post billing.

What we're looking for

Typical tasks and responsibilities will include:

• Overall, 2-3 years of general working experience, preferably Telecom.

• 1-2 years of relevant experience in Telecommunications billing process & systems or in a similar role.

• Strong MS-Excel skills and experience in handling data

• SQL database knowledge.

• Self-motivated and flexible with a “can do” attitude

• Valuable verbal and written communication skills. Proficient English skills

• Flexibility towards working hours as an when required.

📌 Enterprise & Wholesale Billing Analyst (Kenan) (Gurugram)
🏢 Colt Technology Services
📍 Gurugram