Location: IND - Bangalore | Job-ID: 220279 | Contract type: Standard | Business Unit: IT Consulting

Life on team

Computacenter looking for IT Catalogue Administrator is responsible for the maintenance, and governance of the IT service and request catalogues. This role ensures that service offerings are clearly defined, user-friendly, and aligned with business needs and IT service management standards. The specialist works closely with service owners, support teams, and process managers to ensure the catalogue supports efficient request fulfilment and enhances the end-user experience

What you’ll do

• Develop and maintain the IT service and request catalogue, ensuring services are accurately described, categorised, and accessible to users.

• Ensure catalogue content is aligned with ITIL service management principles and organisational standards.

• Monitor and improve the usability and performance of the request catalogue, including user interface and navigation.

• Support change management processes by updating catalogue items in response to service changes or new offerings.





• Ensure appropriate access controls, approvals, and fulfilment routing are in place for each catalogue item.

• Analyse catalogue usage data to identify trends, gaps, and opportunities for improvement.

• Support audit and compliance activities by maintaining accurate documentation and version control.

• Explicit vision and strategy that aligns with the department’s goals and objectives

• Ability to adapt to the needs or the business and technological advancements

• Effective communication

• Quality assurance

• Effective stakeholder engagement

What you’ll need

• A Strong understanding of IT disaster recovery and business continuity principles and practices.

• Total Experience should be between 9-12 years

• Excellent communication and interpersonal skills.

• Proven ability to manage multiple tasks and prioritize effectively.

• Experience with disaster recovery and business continui

📌 Service Manager-IT Catalogue Administrator (Bengaluru)
🏢 Computacenter AG oHG
📍 Bengaluru