About GreyLabs AI

GreyLabs AI is building the voice operating system for India’s BFSI. Our Agentic Voice AI platform helps banks, insurers, NBFCs, and fintechs automate and humanise millions of customer conversations across sales, collections, customer service, and compliance in multiple Indian languages.
In under two years, we’ve scaled to 50+ enterprise clients, including RBL Bank, AU Small Finance Bank, IDFC FIRST Bank, SBI Life, ICICI Prudential Life, and Motilal Oswal, processing hundreds of millions of conversations. We raised ₹85 Crores in Series A funding led by Elevation Capital with Z47 and were recognised for “Best Use of AI in Fintech” at IFTA 2025.

The Role

We’re looking for a Senior Product Manager to own a significant portfolio within our Voice AI platform, spanning multiple product charters rather than a single area. You’ll define product strategy, drive prioritisation, and be accountable for outcomes while working closely with PMs who manage individual charters day to day.




This role is suited to someone who has owned products end-to-end and is ready to take broader ownership across multiple product areas, influence product direction, and raise the bar for product execution across the team.

What You’ll Do

1. Portfolio Strategy & Ownership
• Own a portfolio, not just a single charter: Lead strategy and roadmap across multiple product areas, such as a set of use-case verticals or a platform capability and its adjacent charters.

• Translate company strategy into roadmaps: Turn GreyLabs’ broader business priorities into a coherent, prioritised multi-quarter plan that teams can execute against.

• Drive prioritisation and trade-offs: Make informed sequencing decisions when multiple product areas compete for engineering capacity.

• Own product outcomes: Track and drive revenue, adoption, retention, and customer value across your portfolio.

2. Raising the Bar Across the Portfolio
• Set the standard for product craft: Review discovery, product specif

📌 Senior Product Manager (Mumbai)
🏢 GreyLabs AI
📍 Mumbai