Director’s Office - Strategy & OperationsCompany: CarzSpa
Experience: 5–9 years
Location: Surat, Gujarat
Compensation: ₹18–28 LPA CTC
About CarzSpaCarzSpa is a leading car detailing franchisor in India and Nepal, with a growing network of studios across the region. We build and support franchise businesses through our brand, training, technology, products and supply chain, across car detailing, ceramic and graphene coatings, and paint protection film (PPF) through our proprietary Aegis brand.
As we enter our next phase of growth, we are strengthening our leadership team and building the operating systems required to scale effectively.
About the RoleThis is a Director’s Office role focused on strengthening leadership execution, accountability and cross-functional coordination.
The role addresses a key organisational need: establishing a reliable operating rhythm across departments, improving the quality and speed of Director-level decisions, and ensuring that critical processes do not fall through the cracks.
It is a distinct role designed to improve how the organisation operates,



rather than a rebranding of an existing position.
Key Responsibilities1. Operating Cadence
• Run weekly and monthly leadership reviews, collecting commitments from team leads and tracking strategic initiatives.
• Monitor follow-through, flag delays early and provide the Director with a clear picture of progress and exceptions.

2. Decision Pre-Screening
• Review proposals, presentations, campaign materials and other items before they reach the Director.
• Evaluate options, eliminate unsuitable alternatives and present transparent, well-reasoned recommendations.

3. SOP Governance
• Build and maintain playbooks for critical cross-functional and infrequent processes.
• Ensure documented processes are followed consistently and improved where necessary.

4. Leadership Leverage
• Identify recurring bottlenecks, unresolved decisions and cross-functional dependencies.
• Drive issues towards resolution b

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