Role Description

QA Engineer – ServiceNow (SIT, ATF Regression & UAT)

Role Summary

UST is seeking an experienced QA Engineer – ServiceNow to support one of the leading healthcare organizations in the United States. The ideal candidate will have 5–7 years of experience in software quality assurance and testing, with solid expertise in ServiceNow testing, SIT (System Integration Testing), ATF (Automated Test Framework) regression testing, migration validation, UAT support, defect management, deployment validation, and post-production hypercare activities.

The candidate will be responsible for ensuring end-to-end quality across ServiceNow implementations through comprehensive test planning, execution, automation, validation, and stakeholder coordination.

Key Responsibilities

• Develop and maintain test strategies, test plans, test scenarios, and test cases across project phases.
• Execute System Integration Testing (SIT) and ATF regression testing for ServiceNow applications and platform enhancements.
• Review, refine,



and execute Codon-generated ATF scripts and SIT test cases to ensure quality and completeness.
• Validate data migration loads, reconciliation processes, and overall data integrity.
• Support User Acceptance Testing (UAT) by coordinating with business stakeholders, validating outcomes, and resolving issues.
• Manage defect lifecycle activities including logging, triage, prioritization, retesting, and closure.
• Perform deployment validation and support post-production hypercare activities.
• Collaborate closely with development, business, and platform teams to ensure successful release delivery.
• Prepare test execution reports, quality metrics, and status updates for stakeholders.

Required Qualifications

• 5–7 years of experience in QA, software testing, or quality engineering.
• Hands-on experience with SIT, regression testing, UAT, and defect management.
• Strong experience with ServiceNow Automated Test Framework (ATF).
• Expertise in test p

📌 Lead I (Bengaluru)
🏢 UST
📍 Bengaluru