Experience with installation configuration and administration of IBM Sterling File Gateway Sterling Integrator IBM Sterling ConnectDirect Unix Windows Exposure to Sterling Secure Proxy Sterling External Authentication Server etc
Excellent general knowledge of file transfer protocols eg sFTP AS2 CD FTPS HTTPS and products
Knowledge of cryptography key management SSLTLS SSH PGPGPG etc and data security
Ability to manage application support operations resiliency and availability including monitoring of system health and performance
Analyse and fix vulnerabilities across products while collaborating with internal infrastructure teams andor vendors
L2L3 support capabilities participate in crisis calls for service recovery MIRs and SIPs Own the resolution of problems in hand demonstrate analytical and problem management skills to drive the resolution and prevent recurrence Manage and coordinate the resolution of production incidents along with RCA
Good analytical and troubleshooting skills including ability to recreate issues Ability to manage selfworkload set and meet customer expectations Strong organisational and time management skills Able to identify and manage risks within line of business
A strong level of IT literacy including a broad knowledge of IT infrastructure operating systems networking security Should have understanding of RDBMS Cloud Technology and Scripting
Excellent communication skills both written and verbal
Solid sense of do the right thing in relation to standards and governance
Flexible to work in rotating shifts and provide out of hours support on rotation basis to support the services
Certifications IBM or equivalent would be an added advantage
📌 Senior Specialist (Hyderabad)
🏢 LTM
📍 Hyderabad
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