Customer Service Representative (Mumbai)

Customer Service Representative (Mumbai)

13 Oct
|
TP
|
Mumbai

13 Oct

TP

Mumbai

Job Description: Executive – Outbound Sales

Location: Malad West, Mumbai
Working Hours: 9:30 AM – 6:30 PM (Fixed Day Shift)
Work Week: Monday to Saturday (Fixed Sunday Off)

Compensation: ₹4,1000 CTC per month

Key Responsibilities
• Conduct outbound sales calls to prospective and existing corporate/commercial clients.
• Present, promote, and pitch financial products and banking solutions effectively.
• Understand client requirements and tailor product offerings to meet business needs.
• Maintain high call quality standards, professional etiquette, and strong client rapport.
• Meet and exceed daily/monthly key performance indicators (KPIs) and sales targets.

Candidate Eligibility & Requirements
• Education: Undergraduate degree completed (or equivalent).
• Experience: Minimum 1 year of proven outbound sales or tele-sales experience.
• Communication:



Exceptional verbal and written English communication skills (B2 Voice Level or higher).
• Solid persuasion, negotiation, and rapport-building capabilities.
• High energy, self-motivated, and target-driven mindset.

Compensation & Benefits
• Cost to Company (CTC): ₹41,000 / month
• Fixed Day Shift (9:30 AM – 6:30 PM)
• Fixed Sunday Off

Interview Process
• HR Screening (Initial suitability & profile verification)
• Hallo AI Test (Voice & Language Assessment – Target: B2 level)
• Operations Round (Process fit & domain evaluation)
• Client Round (Final client interview – scheduled post 6:00 PM)

Work Location:
• Aspee House, Opposite IOB Bank, Malad-Marve Road, Mahila College Chowk, Malad West, Mumbai, Maharashtra – 400064

📌 Customer Service Representative (Mumbai)
🏢 TP
📍 Mumbai

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative (mumbai) / mumbai