? WE’RE HIRING | OPERATIONS MANAGER

Digitals Journey
Digitals Journey is looking for an experienced, organised and responsible Operations Manager to manage our day-to-day agency operations, coordinate with clients and teams, and ensure the timely delivery of projects.
We are looking for someone with hands-on experience in a Digital Marketing Agency who can take ownership of client coordination, team management and daily operational activities.

? Job Location: Kolkata, West Bengal (Office-Based)
? Job Type: Full time
?‍? Experience: 3–5 Years
? Salary: ₹13,000–₹25,000 per month (Negotiable)

? Key Responsibilities

? Client Management
• Handle day-to-day client communication and follow-ups.
• Understand client requirements and coordinate with the relevant teams.
• Manage client feedback, pending approvals and project updates.
• Maintain professional relationships with clients.

? Team Management
• Coordinate with SEO, Content Writing, Social Media, Graphic Design, Video Editing and Paid Ads teams.
• Allocate tasks and monitor team progress.




• Follow up on pending work and ensure smooth coordination between departments.

? Project & Deadline Management
• Maintain client-wise task trackers and project schedules.
• Ensure all deliverables are completed within the committed deadlines.
• Identify delays, resolve operational issues and escalate important matters when required.

? Reporting & Operations
• Prepare daily task updates and weekly operational reports.
• Track client-wise progress, pending tasks and team productivity.
• Maintain proper documentation and improve internal workflows.

✅ Candidate Requirements• 3–5 years of relevant professional experience.
• Prior experience in a Digital Marketing Agency is strongly preferred.
• Experience in client handling, team coordination and project management.
• Good understanding of SEO, Social Media Marketing, Content Marketing and Paid Ads workflows.
• Proficiency in Google Sheets/Excel, Google Drive and task management

📌 Operations Manager (Kolkata)
🏢 Digitals Journey
📍 Kolkata