We are looking for a highly hands-on Salesforce Forward Deployed Engineer (FDE) who can work directly with customers to solve complex business problems using Salesforce, AI, and up-to-date engineering technologies. The FDE will operate at the intersection of business process, solution architecture, software engineering, AI, and customer delivery, rapidly translating business problems into production-ready solutions.
This role requires someone who can go beyond traditional Salesforce configuration and development. The ideal candidate will be comfortable working with ambiguous requirements, conducting technical discovery, building prototypes, writing production-quality code, integrating enterprise systems, and deploying AI-powered solutions using Agentforce, Data Cloud, Claudeforce, Salesforce Platform, APIs, and Generative AI technologies.
The FDE will work closely with customer executives, product owners, architects, engineering teams, and delivery leaders throughout the solution lifecycle from discovery and experimentation through production deployment and adoption.
Key Responsibilities
• Partner directly with customers to understand complex business problems and translate them into scalable technical solutions.
• Lead technical discovery sessions and translate ambiguous business requirements into actionable solution designs.
• Design and build Agentforce-based autonomous and assistive agents using topics, instructions, actions, prompts, Flow, Apex, APIs, and enterprise data.
• Develop Salesforce applications using Apex, Lightning Web Components (LWC), Flow, SOQL, REST APIs, Platform Events, and other Salesforce platform capabilities.
• Design AI-powered workflows grounded in Salesforce, Data Cloud, Knowledge, and external enterprise data.
• Build and configure Data Cloud solutions, including data ingestion, harmonization, identity resolution, calculated insights, segmentation, and activation.
• Integrate Salesforce with enterprise applications and AI platforms throug
📌 FDE (India)
🏢 Brillio
📍 India