Client Servicing Lead (Kochi)

Client Servicing Lead (Kochi)

13 Oct
|
Wanderoo Creative Services
|
Kochi

13 Oct

Wanderoo Creative Services

Kochi

About the job

Who we are
Wanderoo Creative Services is a Kochi-based creative agency that genuinely enjoys the mess and magic of the internet. Like our namesake (the wanderoo, a mountain-dwelling monkey found right here in the Western Ghats), we’re curious, a little cheeky, and always watching before we leap.
We make ads, content, and campaigns across digital, offline, and video, for brands who want work that actually connects instead of just filling a content calendar. Small team, big scope, no fluff.

The role in one line:

You’ll own a national brand’s account with us - the client relationship, the monthly social strategy, and the timelines that keep it all moving - working hand in hand with our Art, Copy, and Video teams.

Why this role is different
• Real ownership: you’re the face of a national brand account, not a coordinator passing messages along
• Strategy and servicing in one seat: no handoffs, no silos
• A small, senior-friendly team where your input shapes how we work
• Hybrid setup in Kochi, with one in-person team meetup a week

What you’ll own




• Leading the client relationship with senior stakeholders on a national brand
• Planning monthly social media strategy across static, video, and campaign formats
• Running project timelines across workstreams, so nothing slips
• Coordinating shoots, print, and production alongside social deliverables
• Partnering with Art, Copy, and Video to plan and ship campaigns
• Bringing fresh thinking on social, digital, AI, and paid media into every strategy conversation
• Reading campaign performance and turning metrics into transparent next steps

What success looks like
• Within the first 3 months: you’re the client’s first call and the team’s go-to for timelines
• Within 6 months: you’re shaping the brand’s strategy, not just executing the calendar

What we’re looking for
• 4+ years in client servicing or account management, ideally in an agency, with experience handling senior or CMO-level stakeholders
• Strong project

📌 Client Servicing Lead (Kochi)
🏢 Wanderoo Creative Services
📍 Kochi

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