Service Engineer (India)

Service Engineer (India)

13 Oct
|
VENSI
|
India

13 Oct

VENSI

India

At VENSI, we are redefining critical care with next-generation smart respiratory devices—designed and developed entirely in India. Backed by years of expertise, we are committed to delivering world-class innovation that is affordable, intuitive, and clinically reliable.

We serve patients, clinicians, and communities with compassion, integrity, and innovation. Our inclusive culture values every voice and empowers individuals to grow while making a real difference.

At VENSI, “We exist to Save Lives.”

Role Description:
Installation & Commissioning
1 Perform installation, commissioning, and validation of equipment at customer locations.
2 Ensure installations meet company standards and customer requirements.
3 Provide basic user training during installation.
Maintenance & Troubleshooting
1 Carry out preventive and corrective maintenance activities.
2 Diagnose and resolve technical faults efficiently at site or remotely.




3 Maintain service records and reports for all activities performed.
Customer Support
1 Respond to service calls within defined TAT.
2 Communicate effectively with customers regarding issues, solutions, and timelines.
3 Ensure timely closure of service tickets and customer satisfaction.
Documentation & Compliance
1 Maintain service logs, installation reports, and service checklists.
2 Adhere to safety, quality, and regulatory guidelines.
3 Ensure proper handling of tools, spares, and consumables.
Coordination & Reporting
1 Coordinate with internal teams for spares, technical escalation, and approvals.
2 Submit service reports, expense claims, and feedback on a timely basis.
3 Support AMC, warranty, and service contract activities as required.

📌 Service Engineer (India)
🏢 VENSI
📍 India

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