Company Description Bookmark Resorts Cheetahgarh, Jawai is a hospitality brand designed to feel like stepping into a compelling story, where every stay creates memorable experiences for guests. The resort environment is crafted to be visually inviting, emotionally engaging, and thoughtfully curated for comfort and relaxation. Team members are encouraged to contribute to a welcoming atmosphere that makes each guest’s visit feel unique and meaningful. Working at Bookmark Resorts offers the opportunity to be part of a creative, guest-focused culture that values service, quality, and attention to detail.
Role Description The Front Office Supervisor is a full-time, on-site position based at Bookmark Resorts Cheetahgarh, Jawai. This role oversees daily front office operations, including reception, guest check-in and check-out, room assignments, and coordination of reservations to ensure smooth and efficient service. The supervisor supports and guides front office team members, monitors service standards, and resolves guest inquiries or concerns promptly and professionally.



Responsibilities include maintaining accurate records, coordinating with housekeeping and other departments, ensuring lobby and reception areas are presentable, and supporting the implementation of front office policies and procedures. The role also involves training staff, managing schedules, and helping enhance the overall guest experience through consistent, high-quality customer service.
Qualifications
• Demonstrated supervisory skills, including team leadership, staff scheduling, and performance oversight.
• Experience with receptionist duties such as guest check-in/check-out, handling inquiries, and managing front desk operations.
• Solid customer service capabilities, with a focus on hospitality, problem-solving, and guest satisfaction.
• Knowledge of reservations processes, including booking management, room allocation, and coordination with relevant departments.
• Effective communication skill

📌 Front Office Supervisor (Sumerpur)
🏢 Bookmark Resorts
📍 Sumerpur