Technical Support Engineer (Kolkata)

Technical Support Engineer (Kolkata)

13 Oct
|
Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)
|
Kolkata

13 Oct

Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)

Kolkata

About the Job

Who we are and what do we do

India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an prospect for building future roadmap for the world to follow.

We are determined to contribute immensely to nation’s growth story with our vision “to provide digital technology across financial value chain” and our mission to create leadership position in digital payment space.

Founded in 2013, NPST is a leading fintech firm in India, part of the Make in India initiative and listed on BSE and National Stock Exchange. We specialize in Digital Payments operating as Technology Service Provider to Regulated entities and providing Payment Platform to Industry – empowered by payment processing engine, Financial Super app, Risk Intelligence engine and digital merchant solution.

While we drive 3% of global digital transaction volume for over 100+ clients,



we aim to increase our market share by 5X in next five years through innovation and industry first initiatives.

What will you do

The ideal candidate will be responsible for providing backend/application support for Java-based applications and working closely with the Development, QA, DevOps, and Infrastructure teams to ensure application stability and timely resolution of technical issues. The role involves troubleshooting application issues, analyzing logs, supporting backend services, performing root cause analysis, and coordinating with development teams for permanent resolution of issues.

Job Responsibilities:

• Provide L2 backend/application support for Java-based applications.
• Troubleshoot and resolve application and production issues within defined SLAs.
• Analyze application logs and identify errors, failures, and performance-related issues.
• Work closely with Development, QA, DevOps, and Infrastructure teams for issue resolution.
• Perform technical

📌 Technical Support Engineer (Kolkata)
🏢 Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions)
📍 Kolkata

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