We’re Hiring: Senior Customer Support Executive
Experience: 3–4 Years

CTA Logistics is seeking a proactive and customer-focused Customer Support Executive to join our logistics team. The successful candidate will be responsible for handling customer inquiries, tracking deliveries, coordinating with operations teams, and ensuring a high level of customer satisfaction.

Key Responsibilities
• Respond to customer inquiries via phone, email, and other communication channels.
• Track and monitor deliveries, providing timely updates to customers.
• Coordinate with drivers, warehouse staff, and operations teams to resolve delivery issues.
• Handle customer complaints and provide effective solutions.
• Maintain accurate records of customer interactions and delivery details.
• Build and maintain positive customer relationships.

Requirements




• Previous experience in customer service, logistics, or transportation preferred.
• Strong communication and problem-solving skills.
• Good working knowledge of MS Excel, MS Word, Outlook, and other MS Office applications.
• Ability to multitask and work in a fast-paced environment.
• Excellent attention to detail and organizational skills
• Proficiency in both Hindi and English.

Role Details:
· Working Hours: 3:00 AM – 12:00 PM IST (Australian Time Zone)
· Remote role
· Prospect to grow with a fast-moving, impact-focused team
Full time Job #Customer Support Executive #Remote Job #Hindi speaking#Hyderabad#

Interested candidates, Please send resume to [email protected]

📌 Senior Customer Support Executive (Hyderabad)
🏢 CTA Logistics
📍 Hyderabad