Job description:
Job Description Role Purpose
The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
͏ Key Responsibilities• Lead the design, implementation, transition, stabilization, and ongoing management of centralized digital marketing operations.
• Build, lead, and develop multi-functional teams supporting Digital Coordination, Paid Media Operations, Creative Production, Website Services, Reporting, Listings Management, Reputation Management, and other digital-advertising functions.
• Define workforce-planning, forecasting, capacity-management, scheduling, productivity, and utilization frameworks to support current and future business needs.
• Partner with stakeholders to assess existing workflows, identify improvement opportunities, and implement standardized operating procedures.
• Own operational governance through business reviews,
service reviews, KPI reviews, risk-management forums, and executive reporting.
• Provide strategic guidance and subject-matter expertise on digital marketing operations, platform capabilities, workflow design, and resource planning.
• Ensure compliance with contractual requirements, information-security standards, audit requirements, and operational controls.
• Support business growth initiatives, solution design, due diligence activities, transition projects, and new capability development.Must-Have Skills• Robust leadership experience managing Digital Marketing Operations, Advertising Operations, Media Operations, Marketing Services, or Agency Operations.
• Deep understanding of digital marketing ecosystems, including Paid Search, Paid Social, Programmatic Advertising, Display, Video, Audio, CTV/OTT, Website Services, SEO, Local Search, Analytics, Creative Services, and Reputation Managemen
📌 Operations Manager-Digital Advertisement (Pune)
🏢 Wipro
📍 Pune