Responsibilities
· Co- ordinate with Customer about queries/ shipment and update follow up on regular basis.
· Negotiate Price desk with overseas partners & getting competitive rates.
· Quoting rates to clients after negotiating with various agents.
· Co-ordinate with sales team, accounts team, shipping lines/Air lines, custom house agents
· Coordinate for the operational activities of the ongoing shipments with customer, agents and shipping lines/Air lines.
· Follow up over all consignment on daily basis.
· To ensure Invoicing for accounts are printed & delivered as per deadlines defined
· Handle top accounts, ensure retention & growth is planned in line with the company objectives
· Direct co-ordination with shipping lines,



overseas Offices for Operational issues & shipment planning/execution of shipment.
· Timely updating to clients about the shipment status
· Handling of all types of correspondence with the overseas agent/forwarder and shipping line/Airline independently.

· Resolution of customer’s complaints/queries.
· Tracking the shipment and inform to buyer/customer.
· Handle customer complaints according agreed service level and offer clients appropriate service and solution to minimize the impact of non-quality

Qualifications
Any Graduate
Require 1- 3 years relevant experience in the industry

📌 Executive Pricing for Forwarding (Poonamallee)
🏢 ISH MAXPRO LOGISTICS
📍 Poonamallee