About EPS Packaging

At ePS Packaging, we’re shaping the future of packaging through technology. As a global leader in industry-specific business and production software, we help packaging companies streamline operations, boost efficiency, and unlock growth.

With over 30 years of experience, a global footprint, and a deep understanding of the packaging industry, we believe one thing above all: our success grows when our customers thrive.

Job Purpose

This role delivers professional services to customers to ensure the successful implementation and use of the company’s ERP/MIS solutions.

Core Responsibilities

• Deliver ERP/MIS consulting services to packaging industry customers, ensuring solutions meet agreed scope, quality, and timelines
• Analyze customer business processes and requirements, and translate them into system configurations and functional solutions
• Lead implementation activities from discovery and design through configuration, testing, and go-live
• Configure and optimize system modules (e.g., estimating, production planning, inventory, costing)



to fit customer operations
• Conduct training sessions and workshops to enable customer users to adopt the system effectively
• Prepare and maintain project documentation, including requirement specifications, solution designs, and user guides
• Coordinate with internal teams (development, support, sales, project management) to resolve issues and deliver integrated solutions
• Identify risks, issues, and scope changes, and escalate them when needed to protect project success
• Provide post-go-live support and recommend process or system improvements to increase customer value
• Build robust customer relationships by acting as a trusted advisor and identifying opportunities for additional services
• Other duties as assigned.

Required Experience And Skills

• 3+ years of experience in ERP/MIS implementation or consulting, preferably within the packaging, printing, or manufacturing industry
• Solid understan

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