Role & responsibilities

1. Market Research & Business Development

- Identify and develop new business opportunities across Semiconductor, Electronics, High-Purity Fluid Handling, Medical & Life Sciences, Solar & Energy, Defence and Aerospace sectors.
- Identify target customers, applications, industry trends and potential markets for PFA/PTFE products.
- Build and maintain a strong pipeline of prospective customers and business opportunities.
- Participate in industry exhibitions, trade fairs, seminars and technical conferences to generate leads and expand market presence.

2. New Customer Acquisition & Relationship Management

- Identify, approach and acquire new B2B customers through direct prospecting and industry networking.
- Conduct customer meetings, technical discussions and application assessments to understand customer requirements.
- Maintain regular communication and build long-term relationships with customers, consultants and industry stakeholders.
- Identify additional business opportunities within existing accounts through customer mining and cross-selling.

3. Technical Sales & Product Development

- Understand customer application requirements and coordinate with internal technical, R&D; and production teams to develop suitable product solutions.
- Generate enquiries and RFQs, coordinate technical clarifications, and ensure timely preparation and submission of quotations.
- Coordinate product sampling, trials, testing, customer qualification and vendor registration processes.
- Follow up on development projects and ensure timely closure of customer requirements.

4. Sales Conversion & Revenue Generation





- Convert qualified enquiries and development opportunities into commercial orders and repeat business.
- Achieve assigned sales targets, customer acquisition goals and business development milestones.
- Develop and maintain a healthy sales pipeline to ensure a consistent flow of business.
- Monitor quotations, negotiate commercial terms and follow up on outstanding enquiries to improve order conversion.
- Track sales performance, revenue generation and the annualized business potential of current customers.

5. Sales Reporting & CRM Management

- Maintain accurate and updated customer information, leads, enquiries, quotations and opportunity status in the CRM system.
- Prepare regular reports on customer visits, sales pipeline, RFQs, development projects, order bookings and revenue performance.
- Track customer feedback, competitor activities and market developments to support business planning.

Preferred candidate profile

- B.E./B.Tech. in Mechanical, Polymer, Plastics or a related engineering discipline.
- MBA in Sales & Marketing will be an added advantage.
- 58 years of experience in technical B2B sales, industrial sales or business development.
- Experience in semiconductor, electronics, fluoropolymers, engineering plastics, pumps, valves, high-purity fluid handling or process equipment will be preferred.
- Proven track record in new customer acquisition, lead generation and business conversion.
- Ability to understand technical product requirements and communicate effectively with customers and internal technical teams.
- Strong negotiation, presentation, networking and relationship management skills.
- Proficiency in MS Excel, PowerPoint and CRM software.
- Willingness to travel extensively for customer visits, exhibitions and business development activities.

📌 Sales Engineer (Mahad)
🏢 Duflon Industries
📍 Mahad