- Manage inbound calls from prospective students, providing guidance on course offerings and admissions processes.
- Conduct outbound calls to generate leads for new student enrollment, using cold calling techniques to identify potential clients.
- Process incoming applications, verify student documents, and coordinate with relevant departments for smooth admission procedures.
- Provide exceptional customer service by responding promptly to student inquiries, addressing concerns, and resolving issues efficiently.
Job Requirements :
- 1-7 years of experience in an Cold Calling , Tele Sales.
- Robust lead generation skills through effective communication over phone calls.
- Proficiency in handling multiple tasks simultaneously during peak periods of high volume calls.