- Position holder will be an individual contributor Build and manage productive, skilled relationships with clients
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 3 in person meetings (F2F) with clients onsite