Key Responsibilities

- Daily Operations: Manage opening and closing procedures, oversee shift transitions, and monitor service quality.

- Staff Management: Recruit, interview, hire, train, schedule, and evaluate front- and back-of-house employees.

- Customer Service: Greet guests, build regular patronage, and resolve complaints quickly and professionally.

- Financial & Budget Control: Track sales reports, manage labor and food costs, control inventory, and handle ordering/supplier negotiations.

- Compliance & Safety: Ensure strict adherence to health, sanitation, safety, and local licensing regulations.

- Marketing & Growth: Plan promotions, handle special events, and manage local brand presence or social media.

Required Skills & Qualifications

- Experience: Practical hands-on experience in the hospitality or food service industry (often 6 + months, with prior supervisory experience).

- Leadership & Communication: Strong interpersonal, conflict-resolution, and team-engaging abilities.

- Technical Literacy: Familiarity with Point-of-Sale (POS) software, inventory tools, scheduling apps, and basic financial spreadsheets.

📌 Restaurant Manager (Gurugram)
🏢 Satvik Sangam
📍 Gurugram